Privacy Policy
At FILTRUE, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how FILTRUE ("we," "our," or "us") collects, uses, and protects your personal information when you use our website, mobile application, and services (collectively, the "Service"). By using our Service, you consent to the collection and use of information in accordance with this policy.
Personal Information
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
- Account credentials and preferences
- Order history and purchase information
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
Information from Third Parties
- Social media account information (if you choose to connect)
- Payment processor information
- Shipping carrier tracking information
- Marketing and analytics partners
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping notifications
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
- Analyze website usage and performance
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We share information with trusted third parties who assist us in operating our website, conducting business, or serving you
- Payment Processing: Payment information is securely processed by our certified payment providers
- Shipping Partners: We share shipping information with carriers to deliver your orders
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Limited access to personal information
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how you use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of how we process your information
To exercise these rights, please contact us at globalavantaj2021@gmail.com.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus applicable legal retention periods.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us: