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Terms of Service

Last updated: October 25, 2025

These Terms of Service govern your use of FILTRUE's website and services.

By using our services, you agree to be bound by these terms. Please read them carefully before making any purchases or using our website.
Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and FILTRUE ("Company," "we," "our," or "us"). By accessing or using our website, mobile application, or services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

Use of Our Services

Eligibility

  • You must be at least 18 years old to make purchases
  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per person or entity

Acceptable Use

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our services without permission
  • Resell products without authorization
Products and Services

Product Descriptions

  • We strive to provide accurate product descriptions and images
  • Colors and appearance may vary due to monitor settings
  • Product specifications are subject to change without notice
  • We do not guarantee that product descriptions are error-free

Availability

  • Product availability is subject to change
  • We reserve the right to limit quantities
  • We may discontinue products at any time
  • Prices are subject to change without notice
Orders and Payment

Order Process

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders
  • Order confirmation does not guarantee product availability
  • We may require additional verification for large orders

Payment Terms

  • Payment is required at the time of order
  • We accept major credit cards and digital payment methods
  • All prices are in USD unless otherwise specified
  • You are responsible for all applicable taxes and fees
  • Promotional codes and discounts are subject to terms and conditions

Billing

  • You authorize us to charge your payment method
  • Billing address must match payment method information
  • We may pre-authorize charges before shipping
  • Disputed charges must be reported within 60 days
Shipping and Delivery
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • You must inspect packages upon delivery
  • Shipping costs are non-refundable unless we made an error
  • International shipments may be subject to customs fees
  • We are not responsible for delivery delays beyond our control
Returns and Refunds

Return Policy

  • Returns must be initiated within 30 days of delivery
  • Items must be in original condition with tags and packaging
  • Some items may not be eligible for return (final sale, personalized items)
  • Return authorization is required before sending items back
  • Customer is responsible for return shipping costs unless item is defective

Refund Process

  • Refunds will be processed within 5-10 business days
  • Refunds will be issued to the original payment method
  • Shipping costs are generally non-refundable
  • Partial refunds may be issued for damaged or incomplete returns
Intellectual Property Rights

Our Content

  • All content on our website is owned by us or our licensors
  • You may not copy, reproduce, or distribute our content without permission
  • Our trademarks and logos are protected intellectual property
  • Product images and descriptions are protected by copyright

User Content

  • You retain rights to content you submit (reviews, comments, etc.)
  • You grant us a license to use your content for business purposes
  • You are responsible for ensuring you have rights to submit content
  • We may remove content that violates our policies
Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

Disclaimers and Limitation of Liability

Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

  • Our liability is limited to the amount you paid for the specific product or service
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for third-party actions or services
  • Some jurisdictions may not allow these limitations
Indemnification

You agree to defend, indemnify, and hold harmless FILTRUE, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination
  • We may terminate or suspend your account for violations of these Terms
  • You may close your account at any time by contacting us
  • Termination does not affect completed transactions
  • Certain provisions of these Terms survive termination
Governing Law and Disputes

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

Dispute Resolution

  • We encourage resolving disputes through direct communication first
  • Any legal disputes will be resolved in the courts of [Your Jurisdiction]
  • You may have the right to arbitration under applicable law
  • Class action lawsuits are prohibited where legally permissible
Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: globalavantaj2021@gmail.com

Phone: +40721707202

Director: Maryam Ramezani, FILTRUE

FILTRUE

Your trusted partner for quality products and exceptional service. We're committed to delivering the best shopping experience.

globalavantaj2021@gmail.com
+40721707202

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